Shipping & Delivery
Orders are processed and shipped within 48 hours of confirmation of your order.
Please allow extra time during seasonal breaks for your order to be processed & shipped.
Delivery Information (UK/EU & INTERNATIONAL WORLDWIDE)
Estimated delivery time from dispatch
UK
Next Day Delivery (Orders Monday - Thursday before 12noon)
Standard Delivery 3-5 working days
Europe
Standard Delivery 7-10 working days
USA & Canada
Standard Delivery 7-25 working days
Rest of the world
Standard Delivery 10-25 working days
Delivery
All time scales are estimates unless you have ordered for Next Day Delivery which is our only guaranteed service. For all orders made outside of Europe in rare circumstances can take 6-8 weeks to be delivered.
We can not offer refunds for orders being delivered outside of the estimated delivery times. We will only action refunds for orders made through our guaranteed shipping service and where MIXNBLENDBEAUTY.COM are seen to be at fault in not shipping your order on time.
Custom Duty/Import Tax
Depending on the value of your order, your package may or may not be charged customs or import taxes.
All items will be declared at their full price and we cannot alter the amount to decrease any custom fees.If you refuse your delivery, you may still be held responsible for the original customs fees or import duties and the cost of returning the package to MIXNBLEND BEAUTY.
We will only refund you the value of your order minus any fees we are charged for return.
Returns
We conduct a high level of quality control upon each order placed with each order checked before being shipped to ensure that our high quality standards and service is maintained.
Due to the nature of our products and for health and safety purposes all sales are final. You will have 14 days from the date of purchase for a refund, exchange or store credit following that it satisfies the below terms and conditions.
- You must notify us immediately from delivery date.
- All shipping and handling costs for will be at the customer’s expense. We will not be responsible for lost packages and we must receive the item back before an exchange can be made.
- In the event that a refund has been discretionarily made, this will be for the full cost of the item less any discounts, promotional offers applied and all shipping and handling costs.
- In any specific case where the product/service has been customized pacifically to you there will be no exchanges or refunds once the order has been placed.
- We also allow for orders to be cancelled, as long as they order has not been processed and confirmed as shipped.
In the case where the above conditions have not been met, we reserve the right to refuse an exchange.
